What you will learn
Our IT management course has been developed over 10 years, and regularly updated to keep track of changes in management thinking and client experience. It is not a technical course. Instead, you will learn how businesses develop IT strategy, how to develop your own IT or technology strategy, understand what makes successful project managers, ideas to improve your operational efficiency, guidelines for crisis management and how to hone your commercial skills.
IT Management Course Topics
This course focuses on key IT management skills throughout the IT lifecycle, from IT strategy, through project delivery and on to IT operations. It draws on the experience of the presenters, and over 2,000 delegates. It identifies key principles, explains IT management frameworks, discusses IT best practice and develops soft skills.
OVERVIEW
IT Management Foundations
Whether you are a new manager promoted from a technical specialist role, a manager moving to IT from another discipline or just looking for the latest in IT management thinking, this course will help you improve your operations in all areas and build your management expertise and confidence.
MODULE 1
Business & IT Strategy
What is strategy, what is it supposed to do and how it will help deliver better results? This module looks at how businesses develop strategy and how to create IT strategy that aligns with top level goals as well as individual department priorities. Finally, it looks at how to optimize and communicate it.
MODULE 2
Project excellence
Module 2 examines the specific behaviours of outstanding project managers and gives guidelines on how to improve project success in your organization. We also cover project business cases, managing project portfolios and supporting the business to deliver successful business change.
MODULE 3
Operational excellence
Module 3 takes a different look at IT operational excellence, with a quick overview of the ITIL standard, DevOps and other models such as Lean IT and six sigma to give ideas for how to improve operational efficiency. It also looks at operational decision making, crisis preparation and response.
MODULE 4
Communicating in IT
Here we look at some of the key soft skills for IT managers. How to provide feedback, how to control and run important meetings, how to handle difficult situations and presenting technology to senior audiences.
MODULE 5
Commercial acumen
Module 5 explains techniques for technology sourcing, how to your legal and procurement teams to develop contracts that deliver good IT outcomes. Other topics include negotiation skills, and an introduction to finance for IT managers.
Why IT managers Choose Our Programs
Our IT management courses help IT managers develop and optimize their IT strategy, improve project success, improve day-to-day communication and build commercial skills amongst other skills. Here are six examples of the benefits other delegates have found from the course.
Technical Expert to Manager
Provides proven tools and models to allow a successful transition from IT specialist to effective business manager
Project and program leadership
Shows how you can improve project delivery, manage a project portfolio and deliver successful change.
Continual Improvement
Explains a range of proven IT frameworks and how to use them to innovate and improve operational performance
Exceptional Communication
Describes practical communications techniques to lead your team and handle difficult situations.
Reporting dashboards
Presents key metrics of successful IT organizations and how to use them to manage to drive results.
Drive Business Value
Identifies key activities that elevate the IT manager's role in order to influence priorities and strategic decisions.
Ready to Move from Technical Expert to Successful IT Manager?
Transform your technical skills into leadership strength that drives business success
Does this sound familiar?
❌ You were promoted for your technical expertise, but managing people feels like a whole new challenge
❌ You spend your days solving technical problems instead of shaping strategy
❌ You know IT should influence business direction — but you’re not sure how to make your voice heard
❌ You’re ready to lead innovation and change, but need the confidence and tools to do it
Here’s what’s possible:
✅ Learn how to align IT strategy with business goals and communicate your vision effectively
✅ Develop the leadership confidence to influence decisions and earn respect at every level
✅ Build high-performing teams that deliver results — even in hybrid and fast-changing environments
✅ Move from managing technology to leading transformation across the organization
Choose how you want to learn
You can take our IT management or IT Leadership courses as a residential course in the UK, online or in-house.
Residential courses in the UK
Twice a year we run our flagship IT Management and IT Leadership courses at the magnificent Greenlands venue in Henley-on-Thames. Situated on the banks of the River Thames, this is one of the countries leading learning venues.
The course is run over five days, and most delegates choose to stay on-site at the Greenlands Hotel. The day is spent on short presentations, break-outs and case-studies. The presentations are typically no more than 45 minutes, but are very specific and rich in content. Additional references and reading are given. The amazing location gives a perfect opportunity for delegates to socialize and build life-long network contacts.
Our new online courses
IT Leaders have designed on-line versions of our residential IT Leadership and IT Management programs. Now in its second iteration, and running on a new Learning Platform, the course delivers content via short (typically 30 minute) videos, supported by practical case studies based on real IT management scenarios.
Delegates who sign up for the on-line courses can join the bi-weekly webinars, providing an opportunity to share problems and solutions. They are also automatically enrolled into our IT Leaders network, a network of over 1,000 IT professionals, the majority of whom are former delegates. They also have direct access to the course director for one-on-one discussions.
Success Stories
Hear from IT leaders who have transformed their careers and teams through our programs
GK, NTT Data
"I felt the programme was very good and presented very well. Certainly it was a very interactive and useful learning."
JB, Queen Mary University of London
"Very Worthwhile, delivery was polished and professional and backed up by significant experience and knowledge."
JR, The Internet Group
"David was very supportive, I really like those 1 to 1 sessions, it was very helpful. The course really does give you the thinking strategy to go forward in your career."
Choose your course format and pricing
Online Program
$2,250
Top features
- Learn at your own pace
- Presentations by former CIOs
- Up-to-date case studies
- Weekly group seminar with course leader
- On-going learning after course completion
- Certificate of completion
- Membership of IT Leaders private network group
- Access to special delegate offers from IT Leaders
- Lowest cost option
Online Program (installments)
$2,500
Top features
- Learn at your own pace
- Presentations by former CIOs
- Up-to-date case studies
- Weekly group seminar with course leader
- On-going learning after course completion
- Certificate of completion
- Membership of IT Leaders private network group
- Access to special delegate offers from IT Leaders
- Payment over $100 per month over 5 months
UK Residential Program
$4,950
Top features
- Presented by former CIOs
- Short interactive presentation sessions
- Up-to-date case studies
- Stunning location in Henley on Thames
- Accommodation on site
- Membership of IT Leaders private network group
- Access to the on-line program, course materials and webinars afterwards
- Access to special delegate offers from IT Leaders
We're pleased to make your acquaintance
We know from experience how difficult it is to find like-minded IT professionals who you can confide in. Most of the contacts we came across told us how brilliant everything was. What we really needed was someone who would give us clear unbiased answers.
At IT Leaders, our delegates become like a work family where you can ask questions in confidence. We hope that you will take the first step to introduce yourself using the form opposite and provide a brief outline of how we can help.
Let us know how we can help
BONUS
Join the IT Leaders Network
Your enrollment includes a 1-year membership to the exclusive IT Leaders Network, where you’ll:
1. Attend virtual events with industry-leading speakers
2. Connect with former delegates and peers
3. Stay up to date on trends in leadership and tech
